Collaboration and Joint Evaluation for More Optimal Services

Today, PT Transporindo Agung Sejahtera received a visit from two customers to conduct a KPI evaluation and discuss the company's service performance.

This visit provided a valuable opportunity to sit down together, discuss, and review recent service achievements. During the meeting, the PT Transporindo Agung Sejahtera team presented various performance achievements, including on-time delivery, document accuracy, responsiveness to customer needs, and smooth distribution.

The discussion was relaxed and interactive. In addition to discussing the results, both parties also exchanged input and experiences related to field operations. The various suggestions and ideas provided valuable evaluation material for continuously improving service quality going forward.
For PT Transporindo Agung Sejahtera, activities like this are not only about reviewing KPI figures and targets, but also an opportunity to directly listen to customer needs and strengthen existing collaborative relationships.